Now that we’ve covered what internet marketing is, and why it is important for small businesses, we must also examine the importance of mobile marketing, and how it has come to play a key role in marketing campaigns for the entire business world.
First, let’s set the stage. Smartphone adoption rates have increased tremendously (77% and 66% in the US and globally, respectively), and is expected to continue rising well into the end of the decade. But more importantly, the conversion rates for e-commerce consumers shopping on their mobile devices have increased 64% against consumers using a desktop computer. Failing to set up marketing campaigns geared to a smartphone audience is no longer an option. Here’s why:
- Americans spend about 5 hours a day on their smartphones and tablet, and that comes out to over 500 hours every year that they are browsing the web. As a result, advertising dollars are being rapidly shifted into targeting users on this platform. By next year, it is estimated that nearly 75% of all marketing budgets will be used to invest in developing apps and ads targeting mobile users.
- Mobile commerce is not just a theory anymore. In fact, mobile device shoppers have taken the lead over those using a computer. As a result, we are seeing the business world, from the big box stores like Walmart to small businesses- making a push towards a mobile-friendly shopping experience.
- A mobile-friendly shopping experience could be further leveraged by brick and mortar stores by giving consumers the chance to comparison shop while they are in store, fishing for the best deals. This shows why it’s crucial for businesses to have a well run mobile site that is easy to use. Furthermore, search engine query results are skewed to give mobile websites a higher page rank, all things being equal.
- Customer outreach is a key aspect in the success of any business. When you think of customer outreach, email marketing may pop up in your mind first. Although email marketing is a highly useful tool, text messages should not be overlooked in this mobile era. Text messages have nearly a 100% rate of being read, which greatly surpasses that for emails. Links to trending items can be sent through text, which can be clicked on, allowing the users a seamless transition into the retail shop’s mobile-friendly website.
- Mobile devices are becoming ubiquitous, due it being cheaper and more readily available than computers, not to mention customers are on their smartphones for over 5 hours a day. Therefore, mobile advertising allows your business to make many more touch-points in your customer relationships. For the same amount of effort, businesses are now capable of delivering their value proposition to many more customers more often, simply by leveraging mobile advertising.